You can submit your requests above through our Support Request Form. Include as much detail as possible about the changes you need, along with any relevant files or screenshots. We will reach out shortly to confirm your request and changes. 

We aim to process most requests within 24-48 hours. For complex updates or issues, we’ll provide an estimated completion time after reviewing your request.

Yes! Submit your request through our Support Center. If the new feature requires custom development, we’ll provide a quote and timeline before proceeding.

You can reset your password by clicking “Lost your password?” on the login page. If you still have trouble, contact us through the form above for assistance.

If you have a specific task you would like to learn, feel free to ask in your request above. Otherwise, rest assured knowing you can easily request edits for your website as part of your active Website Hosting, Maintenance, and Support package.

Please use the form above to inform us of any issue your website is encountering. If it is a major or urgent issue, you can reach us directly via email or phone for direct support 9am – 5pm PST Monday – Friday.

Yes, as part of your website hosting and support, we take daily backups of your website if hosted with Drofire. If an update causes issues or other major errors arise, we can redeploy a back up save of your website to clear the issue. You are in good hands with Drofire Support!